FAQs

  • How many tickets do the tables, pews, gold seats and balcony include?

    • Tables include 4 tickets. 
    • Gold seats include 3 tickets. 
    • Pews include 10 tickets and 10 drink tickets.  Balcony includes 10 tickets, 20 drink tickets, pizza, appetizers and dessert. 

  • What does General Admission include?

    General Admission includes all of the folding chairs down the center of the room, plus the couches in the back and the chairs along the side wall.  If the tables, balcony and pews are not reserved, they would also be included in general admission. There is a diagram of the room on the our website. 


  • Does the venue have food?

    Yes, we make delicious homemade pizza, whole or by the slice, cheese and fruit boxes, cookies, pretzels, chips, popcorn, brownies. 

  • Does the venue have a bar?

    Yes, we have a bar with beer, wine and cider, as well as sodas and seltzers. 

  • Can I bring in my own food or drink?

    No. No outside food or drink allowed. 

  • Do you refund tickets?

    No, we do not refund a ticket purchase or transfer a ticket purchase to a different show.   

  • Can I give my tickets to a friend or family member?

    Yes, they would be available at the door under the name of the person who purchased the ticket. 

  • What time to doors open?

    Doors open 1 hour before the show begins.   

  • What is supported by my ticket purchase?

    We are a non profit music venue.  That means the money you spend on a ticket goes to support all of our programming:  music lessons for Veterans and first   responders, Kids’ Band and music mentoring, Musical Memories concerts for caregivers and their loves ones with dementia and Alzheimers and many more community events. 


  • If it is a sold out show will I have to stand?

    No. Even if the show is sold out there will be seats available. Some people choose to stand in the back but we do not oversell to the point where you cannot sit down. 

  • Is the venue ADA compliant?

    Yes, there are handicapped parking spots available. You need to have the placard on your vehicle.  The venue itself is one level (except for the balcony) and the bathrooms are also ADA compliant. 

  • Is there a parking lot?

    Yes, we have a large parking lot and when we have a sell out show, there is sometimes additional parking across the street.  We have parking lot volunteer attendants who will assist you. 

  • Are the concerts all ages?

    Yes, families often come together for a show. 

  • Is there a dance floor?

    No, the main room does not have much space for dancing. 

  • Can I talk to my friends during the show?

    We respectfully ask that the main room remain a listening  room, with the back bar area open for talking if you would like to chat. There are TV’s in the bar area so you can still watch and listen to the show.  

  • What are my payment options at the venue?

    We take cash or credit at the door, bar and concessions. 

  • How do I become a volunteer?

    Just email westfallsartcenter@gmail.com or call 716-570-6520 to ask to be put on the volunteer list.  We ask that you volunteer for at least 4 events per year. 

  • Can I rent out the venue?

    We are all volunteers. So right now we are not equipped with staff to rent the venue out for a private event. That may change in the future! 

  • Smoking Policies

    Smoking inside the venue, including the use of electronic smoking devices, is prohibited. 

  • How can I get a gig there?

    Send a video, bio and contact information to westfallsartcenter@gmail.com